How can we help?

Frequently Asked Questions

We are ready to assist you on answering.

Normally it will take 2 to 3 working days for dispatching the products once after the
confirmation.

48 Hours before the date of dispatch

Yes, you can, within 24 hours of an order confirmation.

We will update the order status via whatsapp.

Will I get any refund if my product is damaged or lost via shipping?

Yes, we will do for all the products.

We prefer early confirmation of 15 to 20 days prior on your event date

No Cancellation will be provided on customization orders at any cost.

No such costs will be levied for customized products from our end.

Yes, we can able to do. But, it is subject to feasibility.

We don’t have Cash on Delivery option with us

Its not like that, 50% of the total cost to be paid as an advance, remaining 50% has to
be paid before the dispatch of goods.

We do ship across the globe and for that international shipping charges will be added to
the regular product cost

If the order quantity is more than 50 pieces, we can provide our best price

No, it is added on your product cost

Yes, it is mandatory for all the products. Our team will support in giving you a brief
about the shipping cost within India as well as outside India.

Of course, we will be sending you the proper taxable invoice and our team will be there
to assist you further. You can reach us on +91 99404 67609 or mail us in
support@thambulaaareturngifts.com

Normally it will take 2 to 3 working days for dispatching the products once after the
confirmation.

We prefer early confirmation of 15 to 20 days prior on your event date.

No, Shipping cost is applicable.

Our sales team will inform you provide you the approximate value based on the
products. But weight or volume may vary based on whichever is higher and accordingly the
shipping cost is derived as per L*B*H/5000.

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